Refund & Replacement Policy

1. Core Replacement Warranty

We provide a **100% active-period replacement warranty** on all subscriptions and API keys. If your subscription stops working before its listed expiration date (e.g. during a 3M or 1YR duration), contact our WhatsApp support desk for a free replacement/restock.

2. Eligible Refunds

Refunds are processed solely if:

• We fail to deliver your ordered credentials within 24 hours of verification.
• A replacement cannot be provided for an account that went inactive during the warranty period.

3. Non-refundable Circumstances

We do not issue refunds for:

• Change of mind by the customer after credentials delivery.
• Incorrect inputs provided during ordering (e.g., inputting an incorrect email address).
• Altering login details, profile configurations, or PINs on shared account profiles.

4. Development & Creative Services

For Website Development and Instagram Services:

• Website builds are completed in milestone stages; once a phase is approved, it is non-refundable.
• Instagram Views, Likes, and Followers boosters include a 30-day drop refill policy, but no cash refunds once delivery begins.